When your Lazada purchase is ready for shipping, package is sent to the courier/postal service, and assigned a unique tracking number. To track Lazada packages, you need to find tracking number assigned to your order on the Lazada order page.
Read this page in Bahasa Melayu, Filipino or Bahasa Indonesia.
E-commerce platform Lazada, said in a statement that “there is no indication of risk of contracting the Wuhan coronavirus from parcels or their contents”. It claimed that its logistics staff is undergoing daily temperature checks and through a stringent sanitisation process before handling packages. “We take the safety of our staff and consumers very seriously and are monitoring the situation, to ensure that Lazada is a safe platform for all, ” it said.
Enter the tracking number of the order into the tracking form above and click on the "Track Parcel" button to find out the latest information about your parcel from Lazada.
Alternatively, you can use Lazada's own package tracker at tracker.lel.asia.
Please note that the Lazada order number and tracking number are totally different numbers. To track your package via courier you need to enter tracking numbers.
Below you will find how tracking numbers look like for a variety of delivery companies
Lazada e-Logistics uses partners with multitude local couriers such as LGS, PosLaju CB, LEX MY, LEX TH, ดำเนินการโดย{ชื่อ} LEX TH, Giao hàng bởi LEX MY, LEX SG, Ship60, LEX PH, oleh Seller Own Fleet MY, Seller Own Fleet MYx (no use), MBE, LEX ID, DHL, JRMT, SOFP_VN, Giao hàng bởi LEX PH, ดำเนินการโดย{ชื่อ} LGS, GREENSTAR, AS-Rincos, AS-hong-kong-post, Oleh LEX ID, ดำเนินการโดย{ชื่อ} LEX PH, Giao hàng bởi LGS, oleh LEX MY, Oleh LEX MY, LEX VN, Giao hàng bởi LEX VN, Oleh LGS, oleh LGS, The Lorry MY, Seller Own Fleet MY, Seller Own Fleet SG, Seller Own Fleet PH, 7-Eleven PH, AcommerceTH, DHLSC.
Lazada Singapore orders are sent by Lazada eLogistics, NinjvaVan, Singapore Post.
With TrackTrace web site and apps you can track any Lazada order directly with multiple couriers' websites.
LGS, Lazada Global Shipping, is the unique shipping solution for crossborder sellers. With Lazada Global Shipping, eligible listings are automatically available to millions of buyers across the nation. Cross-border trade and international shipping are important factors whether you’re buying or selling.
Lazada Malaysia most often delivers with Lazada eLogistics, NinjvaVan, ABX Express, Gdex, Poslaju, POS Malaysia, Skynet.
With TrackTrace web site and apps you no longer need to wonder where your package or when will it arrive!
LBC Express is a shipping partner for Lazada Philippines orders and packages can be easily tracked using LBC Express and LeL Express website.
When you see Seller Own Fleet MY as a courier service, it means that seller of your product uses its own fulfillment in Malaysia and you can track your Lazada order as usual, using our Lazada tracker.
Seller Own Fleet delivery is usually used by dropshippers.
When you see Seller Own Fleet SG as a courier service, it means that seller of your product uses its own fulfillment in Singapore and you can track your Lazada order as usual, using our Lazada tracker.
Lazada Indonesia delivers mainly with JNE, POS Indonesia.
Lazada Philippines often delivers with LBC Express.
Lazada eLogistics (LeL) is building an innovative, highly visible, low cost logistics network. Their operating model is based on an ecosystem of logistics partners stitched together with state of the art technology and modular infrastructure
LeL is the Logistics arm of the Lazada Group and is structured around four operating Business Units
Lazada operates its own express delivery service LEL Express. LEL Express is Lazada's last mile delivery solution from pick-up to sorting to delivery. Their mission is to delight customers, win them over to Lazada eCommerce, and to make Lazada the leading eCommerce platform in Southeast Asia.
Seller Own Fleet is abbreviated as SOFP and such packages are being sent by sellers that are using Seller 3PL (such as Seller-GDEX, Seller-Poslaju).
DRTM is a new feature for you to take charge of all returns from Customers! Now that you can start managing the returns request directly, it’s easier to know and understand the main reasons behind these requests and you can educate your Customers better with the products.
All purchases on Lazada are guaranteed to be genuine products, new, not defective or damaged. If it is, simply return it within 7 days for a full refund under our Buyer Protection Program.
Lazada brand is owned by Lazada Group a Southeast Asian e-commerce company owned by Alibaba Group. Lazada Group operates e-commerce shopping websites in Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam.
Lazada launched in March 2012, with a business model of selling its own inventory to customers from own warehouses. In 2013 it added a marketplace business model that allowed 3rd-party retailers to sell their products through Lazada's site.
Lazada has about 155 000 sellers serving 560 million consumers in the region through its marketplace platform, supported by a wide range of tailored marketing, data and service solutions. With 300 million SKUs available, Lazada offers the widest range of products in categories from consumer electronics to household goods, toys, fashion, sports equipment and groceries.
Focused on delivering an excellent customer experience, it offers multiple payment methods including cash-on-delivery, comprehensive customer care and hassle-free returns through its own first and last mile delivery arm supported by approximately 100 logistics partners.
