Service postal d'État
Australia Mail maintient l'Australie connectée depuis plus de 200 ans. Nous le faisons en livrant du courrier, en aidant les entreprises et les consommateurs à expédier des colis et en fournissant un réseau de vente au détail national qui appuie les communautés et les organisations locales. Comme les besoins de la communauté ont évolué, nous avons aussi, avec une gamme de services couvrant nos magasins, en ligne et la Mailbox numérique de l'Australie Post. Nous complétons notre réseau national de logistique et de vente au détail par des produits numériques pratiques pour simplifier la vie quotidienne. Nos gens enthousiastes et professionnels aident à construire un poste australien moderne. Ils sont dédiés à fournir des produits et services que les Australiens veulent, ont besoin et peuvent se permettre, tout en s'assurant que chaque expérience avec nous est positive.
Avec l'application TrackTrace, vous pouvez suivre la cargaison Post Australie, ainsi que toutes les expéditions en provenance de Chine, Hong Kong, Singapour, Malaisie.
Statut | La description |
---|---|
Contact sender | ‘Contact sender’ means that your item has been returned to the sender. If this happens, Aussie Post will let the sender know why the item has been returned to them. You should contact the sender of the item directly for an update. |
Processed Through Facility | |
Arrived at Facility | |
Invalid track ID | The 'invalid tracking ID' status could mean: a) you've entered the wrong number – please double check it and try again; b) the number isn't being recognised by our system – please wait 24 hours and try again; c) the item you're tracking is more than two months old |
In transit | You may see 'in transit' as your parcel status for a few days. This is because, between origin and destination, Aussie Post often won't rescan your parcel. But it is moving through the parcel network. |
Delivered | Great news, your parcel has been 'delivered'! |
Attempted delivery - redirected to Post Office | |
Pending | 'Pending – no events yet' means your item hasn't been scanned yet. Try tracking your item again in 24 hours – the status should have been updated. |
Possible delay | ‘Possible delay’ means we’ve received your item, but delivery might be delayed due to something like a flood or traffic incident. For international parcels, they may need to be inspected further by Customs. Try tracking your item in another day or so, or contact the sender to follow up. |
Not trackable | You might see the status 'product not trackable' or 'sorry, this item can't be tracked' if you're using an international delivery service that doesn't come with tracking as a standard feature. |
Despatched | Despatched means: a) your parcel is on its way overseas, has been received into the international system and is awaiting delivery, or b) you have an item coming to you from an international location and it has been despatched by the sender |
Awaiting Collection | Good news! 'Awaiting collection' means that your item is waiting for you at the Post Office indicated on the card left in your letterbox, or in the SMS / email notification Aussie Post sent you. |
Processing | ‘Processing’ means Aussie Post received and approved the shipping information that the sender has entered into their online system. |
Started | The status 'started' means that the sender has entered shipping details into Aussie Post online system, but we haven't received it yet. Try tracking your item again in 24 hours – the status should have been updated. |
Unable to gain access | ‘Unable to gain access’ means there was a reason Aussie Post couldn’t access the property to deliver your item, like a locked gate or a dog. In these cases, your parcel will be taken to a nearby Post Office, and the postie will leave a card to let you know where and when you can collect it. |
Unsuccessful pickup | ‘Unsuccessful pickup’ means a pickup has been booked for the parcel, but Aussie Post were unable to collect it. This could be because no one was at the pickup address or Aussie Post couldn’t gain access, the address was incorrect, or the parcel wasn’t ready to be collected. |
Scheduled for delivery processing | |
Scheduled for despatch | |
Customer Enquiry lodged | ‘Customer enquiry lodged’ means either the sender or addressee has contacted Aussie Post Customer Care team with an enquiry about this item. It doesn’t relate to the physical location of your parcel. |
Carded - awaiting collection | |
Transfer to delivery agent | |
Arrived at facility in destination country | |
Return item from customs (Otb) | |
Attempted delivery | |
Item Lodged | |
Received by overseas carrier | |
Delivery status not updated. The delivery status for this item has not been updated | |
Distribution to PO Box in Progress | |
Sorting Complete | |
On board with driver | |
Arrived at Post Office | |
Arrived at USPS Regional Destination Facility | |
Arrived at facility | |
Departure from outward office of exchange | |
Processed through facility | |
Delivered to community mailbox, parcel locker or apt./condo mailbox | |
Item out for delivery | |
Item processed | |
Item arrived | |
Delivered to community mailbox, parcel locker or apt./condo mailbox | |
Undeliverable | |
In transit | |
Item processed | |
Item arrived | |
Item in transit | |
Item departed | |
Item was released by Customs and is now with Canada Post for processing | |
Item departed | |
Import clearance start | |
Item was released by Customs and is now with Canada Post for processing | |
Import clearance success | |
Electronic information submitted by shipper | |
Airline departed from original country | |
Uplifted from Transshipment Hub | |
Hand over to airline | |
Security check successed | |
Item despatched to Transshipment hub | |
Received by line-haul | |
Processed at origin hub | |
Received shipment | |
Outbound in sorting center | |
Inbound in sorting center | |
Accepted by carrier | |
Waiting for pickup | |
Shipment confirmation | |
Shipment picked up by Canada Post |
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